Friday, April 20, 2007

Interested in Volunteering at the Tennis Tournament in Toronto?

As many of you may know, I have been a long time volunteer at the tennis tournament that is held in Toronto. Every year, either the men or women come to Toronto (we alternate with Montreal) for their Tennis Masters Series/Tier I Tournament. This year, the women are in Toronto for the Rogers Cup presented by American Express.

Every year, Tennis Canada relies on the services of over 950 volunteers to ensure the smooth running of this world class tournament. These volunteers bring their skills, experience and passion to fill a wide range of important roles such as acting as ballcrew, hosting VIPs, driving players around the city among others.

While many volunteers (like me) return year after year, Tennis Canada is always looking for new volunteers to help out at the tournament. Here is a list of volunteer positions that are available, as well as a brief description of what the position entails:

Accreditation Responsible for preparing accreditation on a user-friendly system
CateringResponsible for delivering catering supplies throughout the site
Centre Court ControlResponsible for verifying tickets and directing people to their seats
Computer ServicesResponsible for ensuring tournament computers in key areas are in proper working order
Greeters: Responsible for welcoming volunteers to the tournament and overseeing the shuttle bus system
Guest Information: Volunteers provide various tournament information to the public
Magazine SalesResponsible for selling and distributing tournament commemorative magazine
MediaResponsibilities include photocopying press releases, researching information from various web
Outside Courts and Pass ControlResponsibilities include verifying credentials for access into restricted areas and helping with crowd control at Court #1 and Court #2
PromotionsVolunteers interact with spectators on behalf of sponsors. They operate contests, special events and give-aways.
Public First AidProvide First Aid Services to spectators and volunteers. Must be a Paramedic or R.N.
Ticket TakersResponsible for making sure that no one with incorrect tickets or passes is allowed onto the grounds
Tournament OfficeThe centre of communications for the tournament. Volunteers provide pertinent information to the public, volunteers and tournament personnel.
TransportationResponsible for driving the players, officials and VIPs around the city, generally between the airport, the hotels and tournament site. (Minimum age is 25)
UniformsVolunteers co-ordinate and distribute tournament uniforms to volunteers and other tournament personnel. Please Note: Volunteers on this committee volunteer for one week 4-6 weeks prior to the tournament date.
VIP ServicesResponsible for hosting VIPs in the Centre of Excellence
VolleysThe on-site volunteer restaurant. Volunteers are responsible for hosting and overseeing the restaurant during meal times by keeping it clean and well stocked.

If you have not volunteered at the tennis tournament before and it is somethng you might be interested in, Tennis Canada is holding two volunteer fairs at the Rexall Centre (1 Shoreham Dr, Toronto, ON) on the following dates:

  • Saturday, May 12, 2007 at 10:00 am – 2:00 pm
  • Wednesday, May 23, 2007 at 6:00 pm – 9:00 pm

At these volunteer fairs, you will have a chance to find out more details about volunteering at Tennis Canada, specifics involved in each committee, etc. Various Tennis Canada staff and committee heads will be present to interview potential volunteer candidates (I'll be there to interview those that are interested in the Transportation Committe).

If you have any questions about volunteering at this great event, please visit the 2007 Rogers Cup Volunteer program page. If that page doesn't answer your questions, feel free to e-mail the Tennis Canada volunteer co-ordinator at If you have questions specific to my committee (Transportation), feel free to e-mail me at

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