Wednesday, April 04, 2007

Microsoft Hotfix Request Web Submission Form

Based on KB935195 - Submit an online request to obtain a Microsoft hotfix, there is now a Hotfix Request Web Submission Form for those of you who need a Microsoft hotfix (especially one that is not publicly released), but do not want to make a phone call to Microsoft Product Support Services (PSS).

What is a hotfix?
A Hotfix is a single package that includes one or more files that is used to address a very specific customer problem with a product. A supported Hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in the previous mentioned article. Only apply it to systems that are experiencing this specific problem. This Hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this Hotfix.

Warning: These Hotfixes have not gone through full Microsoft regression testing. Specifically, these Hotfixes have had targeted testing which does not include testing in combination with other Hotfixes. You are encouraged to only install the specific Hotfixes needed to address the problem you have. Please carefully review the associated KB article for each Hotfix you install to verify that this is the fix you need and that there are no known compatibility or installation issues. NOTE: If additional troubleshooting or issues arise, you may need to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

To obtain a Hotfix, please submit your request via this form to Microsoft Online Customer Service and Support – you should expect to receive a download link via email from Microsoft within 8 business hours.

This is currently only available in English, so if you cannot read and/or reply in English, you'll need to call Microsoft PSS. If this online request form for hotfixes proves to be successful, I can definitely see this being expanded to serve other languages as the need arises.


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5 comments:

Anonymous said...

I have a problem with my myspace page... its actually with playlist music player, it won't come up... and also on other pages certain pictures and things like that won't come up anymore either. It really succs, i think someone might have messed with the internet options; and/or security settings. They messed something up, but i really want it bacc to normal!! Can anyone help me!!! Please.....

Vadim Rapp said...

it looks like this form has been pulled.

Vadim Rapp said...

...the correct address is
http://go.microsoft.com/?linkid=6294451

Put KB number in the Product field.

Karthik said...

whenever i click on the link to go to online submission form ,the page gets redirected to the search form. When i got to search, it doesnt take me to the required page..
pls suggest..

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